Subject: Refund Approval #6468925244
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 11 Jul 2020 08:45:39 -0700 (MST)

Hi Varun, 

With reference to Order # 6468925244 
RMA: 23938873 
AWB: 45950874955;D11E327 

The items has been returned to Conloc on 18 May 2020 . we have escalated to Conloc to check and process the RMA but we have not got any update. Now customer is chasing us for refund. 
Total value of the RMA: SAR187 

Kindly assist us if we can manually refund for the RMA. 

Thank you for your help. 

Regards, 
Fauzan