Subject: Missing items ( Need approval for a refund)
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 11 Jul 2020 06:37:45 -0700 (MST)

Hi Team, 

Problem Statement: Missing items 

Order Date: May 20, 2020 
Order ID: 6493117333 
Tracking ID: S001331795490 
Assistance Required: Need approval for a refund 

Issue Description: The customer placed an order for 18 items but as per the customer she has only received 15 items, Under the consignment details we can see that all items have been delivered from our side. 

The missing item is: 
162208325 - - Bee Print Long Sleeves T-shirt and Full Length Pyjam 
162149209 - - Tie Up Espadrilles Sandals with Textured Wedge 
162117061 - - Bow Detail Padded Balconette Bra with Hook and Ey 

I have escalated to WH three-time for missing items and also escalated to the concept Head for approval of refund but I did not get any confirmation about this order so kindly check this order 

Regards 
Hafizullah