Subject: Re: Refund Issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 11 Jul 2020 03:25:41 -0700 (MST)

Hi team 

any update about this order ?? 

please initiate the refund BCZ the customer is complaining the late refund. 

Regards 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, June 24, 2020 10:02:47 AM 
Subject: Refund Issue 

Hi Team 

Problem Statement: ​ Refund Issue 

Order Date : ​ Apr 12, 2020 
Order ID: ​ 6480876351 
Tracking ID: ​ 290085355322 
Order Status: NOT_DELIVERED 
​Identifier: SADAD 

Assistance Required: Need Urgent refund 

Issue Description: The order was shipped from our side on 13/04/2020 but could not deliver and till now the refund has not been processed and the customer complaining about the late refund and he sent us the Bank details. 

Bank Details: 

​Account holder's name: Ibtihal Nasser Al-Qudairy 
The bank's name: Al-Rajhi Bank 
Branch name: Hotat Sudair 
Account number: 160608010136329 
IBAN number: SA9580000160608010136329 
Account type: Rajhi 

Regards 
Hafizullah