Subject: Re: ON_VALIDATION_CANCELLED Refund issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 11 Jul 2020 03:14:59 -0700 (MST)

Hi team 

Kindly check this order 

Regards 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, July 4, 2020 3:47:14 PM 
Subject: ON_VALIDATION_CANCELLED Refund issue 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : May 1, 2020 
Order ID: 6487733949 
Total Price: SAR720.00 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED and the amount is not captured in Payment Transactions but the customer is demanding refund I asked transaction id so he said I have only this picture of deduction and sent for us the picture of deduction so we request to check this your priority basis 

Regards 
Hafizullah