Subject: Re: Refund/ 6486837455
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Asjad Hussain <[email-masked]>, [email-masked], prakash iyangar <[email-masked]>
Date: Sat, 11 Jul 2020 02:25:15 -0700 (MST)

Hi Team, 

Please process the RMA 23987323 if you have received back the order 6486837455 that has been returned as per aramex under the AWB 44942547182 

Regards 
Shakeeb 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 8 July, 2020 13:53:22 
Subject: Refund/ 6486837455 

Hi Team, 

Problem Statement: Refund 
Order Date : Apr 28, 2020 
Order ID: 6486837455 
Tracking ID: 45946654670 
return tracking id: 44942547182 
RMA has been created : 23987323 
Assistance Required: process the refund. 

Issue Description: The Aramex team has confirmed with us that the order has been returned to the warehouse under tracking id: 44942547182 but on the hybris the status is delivered and the customer is complaining that he has not received the order. 
kindly check and do the needful. 

Regards, 
Asjad.