Subject: Re: KNET Refund/ On Validation Order
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 11 Jul 2020 01:14:16 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 26 June, 2020 18:54:51 
Subject: KNET Refund/ On Validation Order 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : Apr 4, 2020 
Order ID: 8375896301 

Issue Description: The order was on Apr 4, 2020 but hybris status showing that it is on validation as customer shared with us prove of payment and the customer is chasing us for his money. 

Regards, 
Ebrahim Hageb