Subject: Re: 2 Times Escalation
From: Shakeeb Arsalan <[email-masked]>
To: Mohammed Altahir <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 11 Jul 2020 01:09:19 -0700 (MST)

disregarded 

From: "Mohammed Altahir" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, 8 July, 2020 10:54:53 
Subject: 2 Times Escalation 

Hi Team, 

Problem Statement: 2 Times Escalation 

Order Date: May 28, 2020 Order ID: 6494838281 Tracking ID: CRDSAL0023117020 

Ticket No: 1208296 

Issue Description: As per the SaudiPost website the order has Returned to Origin, Dist. Operation center - RIYADH, while the customer is chasing his/her order. 

Kindly check and process after escalating for a couple of times, and no response. 

Regards, 

Mohammed Altahir