Subject: Re: Partial delivery: Case id - 1249150, Order ID: 6201411685
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked]
Date: Sat, 11 Jul 2020 00:39:44 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 5 July, 2020 14:26:17 
Subject: Partial delivery: Case id - 1249150, Order ID: 6201411685 

Hi Team, 

Please help us to either deliver the below item or process the refund for the same. 

Problem Statement: Order shipped partially form the warehouse 

Case id - 1249150 
Order Date: 6/18/2020 
Delivery Date: 6/23/2020 
Order ID: 6201411685 

Tracking ID: 00000080017525017 

Item name: 160226638 - - Joie Playard Excursion Change and Bounce Travel Cot 
Item cost: SAR 769.00 
Assistance Required: Need the missing item 

Issue Description: Customer placed an order for items but as per the customer only received items, Under the consignment details we can see that we have shipped only items. 

Kindly look into the issue and suggest the next step to be followed up. 

Regards, 
Manish