Subject: Re: (late shipped items ) 6463777802
From: Shakeeb Arsalan <[email-masked]>
To: mike bermingham <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, escalations dxbteam <[email-masked]>, Arish Laila <[email-masked]>, Jed Conlocops2 <[email-masked]>, sree adhikessavan <[email-masked]>, ramesh gottimukkala <[email-masked]>
Date: Fri, 10 Jul 2020 23:15:52 -0700 (MST)

Any update 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "mike bermingham" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Arish Laila" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "sree adhikessavan" <[email-masked]>, "ramesh gottimukkala" <[email-masked]> 
Sent: Wednesday, 1 July, 2020 18:04:02 
Subject: Re: (late shipped items ) 6463777802 

Hi Mike, 

Need your assistance as the issue is pending since 4 months and the customer is chasing us. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "mike bermingham" <[email-masked]> 
Sent: Monday, 22 June, 2020 16:10:15 
Subject: Re: (late shipped items ) 6463777802 

Hi Team, 

Problem Statement: (Late Shipped items) 

Order Date : Feb 3, 2020 
Order ID: 6463777802 
Not Shipped item : 161693949 (6 Qty) 
Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on Feb 3rd and till now the item mentioned above has not been shipped. 

Customer is chasing us for the order so we request you to expedite the Shipping or just cancel the item and refund the customer. 

Regards, 
Shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 31 May, 2020 17:26:51 
Subject: (Missing items) 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 03/02/2020 

Order ID: 6463777802 
Tracking ID: 45663536376 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 3 items 1 item is out of stock other 2 items had 12 QTY each but as per the customer he/she has only received missing items, Under the consignment details we can see that all items has not been shipped/Delivered from our side. 

Customer history: 6 QTY of 1 ITEMS OUT OF 2 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 161693949 - - Textured Glossy Ceramic Bowl - 27.5x27.5 cms SAR564.00 

Regards, 
Shafeeque