Subject: Re: On validation cancelled
From: Shakeeb Arsalan <[email-masked]>
To: Mykel Nakhnoukh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 10 Jul 2020 23:15:01 -0700 (MST)

Hi Mykel, 

The amount has not been captured in both orders, advise the customer to check with his bank, and provide transaction ID if there was any deduction 

From: "Mykel Nakhnoukh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 7 July, 2020 18:03:50 
Subject: On validation cancelled 

Hi Team, 

With reference to order id - 8389284340 8389284234 and case id - 1288109 the amount has been captured however the order status is ON_VALIDATION_CANCELLED. 

Please help us to process the refund for this order. 

Thank you for your help. 

Regards, 
Maykel