Subject: RE: Need POD Order ID: 6483215827
From: Usman Aslam Qadri <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, "[email-masked]" <[email-masked]>, CS E-Commerce Support <[email-masked]>, Key Accounts - KSA <[email-masked]>
Date: Sat, 11 Jul 2020 04:49:18 +0000

Dear Shakeeb ,

Below for your information as you requested, kindly advise.

Barcode

Scan Time

Remarks

290087006179

5/14/2020 4:16

Shipment delivered

171087006180

5/13/2020 11:31

RTN TO LAND MARK

Regards.

Usman Aslam Qadri
Key Accounts - KSA
Customer Service Department
SMSA Express Transportation Co. Ltd.
Telephone +966-11-4633999 ext-8019
www.smsaexpress.com<http://www.smsaexpress.com/>
P WE HAVE ONLY ONE MOTHER EARTH...Save a tree. Print only when necessary.

From: Shakeeb Arsalan [mailto:[email-masked]]
Sent: Friday, July 10, 2020 7:14 PM
To: Usman Aslam Qadri; CS E-Commerce Support; Key Accounts - KSA
Cc: Seeta Seeta; Fauzan Ahmad, Musalman; Apoorv Joshi; Ebrahim; [email-masked]
Subject: Re: Need POD Order ID: 6483215827

Hi Team,
Order ID: 6483215827
Tracking ID: 290087006179
Please confirm, did you deliver full shipment or not ?
if yes pls provide POD.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Friday, 26 June, 2020 19:14:56
Subject: Need POD Order ID: 6483215827

Hi Team,

Problem Statement: Need POD
Order Date : Apr 17, 2020
Order ID: 6483215827
Tracking ID: 290087006179

Assistance Required: Need Urgent POD

Issue Description: The order was shipped from our side on 5/14/20 and as per shipa website the order delivered to customer on 5/14/20, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.

Regards,
Ebrahim Hageb