Subject: Re: Knet Refund/ On Validation Order 8388999471
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 10 Jul 2020 09:32:53 -0700 (MST)

Hi Ebrahim, 

Refund has been initiated 

Original Transaction ID202017475113198 

IP Address94.129.150.111Batch ID 

Transaction Date/TimeTue Jul 07 12:27:32 AST 2020Post Date0707 

Transaction ID202018992973672Action CodeCredit 

Merchant ID2683Terminal ID268301 

Payment InstrumentDebit CardBrand IDKuwait Finance House 

Card Number450778******1329Card ExpirationSep , 2021 

Transaction Amount40.420Currency Code414 

Merchant Track ID159284957700065292Result CodeCAPTURED 

Host Response00Authorization Code006421 

AVS ResponseCVD2 Validation Repsonse 

Reference ID018998000809STAN ID826724 

Cardholder Address 

ECI7Cardholder Zip Code 

User Field 1User Field 2 

User Field 3User Field 4 

User Field 5 

UCAFHost Tran ID 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 7 July, 2020 13:56:45 
Subject: Re: Knet Refund/ On Validation Order 8388999471 

Hi Team, 

Bank details: 
· Account name: jassim A M faraj 
· Account number: 161050191163 
IBAN account number: KW30KFHO0000000000161050191163 

Regards, 
Ebrahim Hageb 

From: "Seeta Seeta" <[email-masked]> 
To: "Ebrahim" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 26 June, 2020 19:38:11 
Subject: Re: Knet Refund/ On Validation Order 8388999471 

same case 

Payment Transactions 

Time 
Type 
Request id 
Amount 
Transaction status 
Transaction status details 

+ 
	
6/22/20 10:45 PM 
	
CAPTURE 
	
8388999471 
	
KWD40.42 
	
ACCEPTED 
	
COMMUNICATION_PROBLEM 

Thanks & Regards, 
Seeta Kunwar 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 26 June, 2020 17:30:37 
Subject: Knet Refund/ On Validation Order 8388999471 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : Jun 22, 2020 
Order ID: 8388999471 

Issue Description: The order was on Jun 22, 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing us for his order. 

Regards, 
Ebrahim Hageb