Subject: Re: Refund issue
From: Shakeeb Arsalan <[email-masked]>
To: Mykel Nakhnoukh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 10 Jul 2020 08:23:44 -0700 (MST)

Hi 

Your ticket has been merged with another agent's ticket 

From: "Mykel Nakhnoukh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 7 July, 2020 11:58:25 
Subject: Refund issue 

Hi Team, 

Problem Statement: Refund issue 
Order Date : Apr 28, 2020 
Order ID: 6486869272 
Tracking ID: 45945907512 / 45946319576 
Ticket ID : 1195255 
Issue Description: As per hybris the amount has been refunded successfully but the customer claims that it is not refunded 

Regards 
Maykel