Subject: Re: Refund Aprooval #6474517154
From: Prakash Iyangar <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 10 Jul 2020 12:20:17 +0000

Approved.

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________________________________
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, July 10, 2020 4:19:51 PM
To: Prakash Iyangar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Refund Aprooval #6474517154

External email sender, please take precaution.

Hi Prakash,

With reference to order #6474517154
RMA: 23897498
AWB: 45959038635;F174C79

The customer has returned the items under RMA: 23897498 and Pickup Reference: F174C79. We have escalated many times to the Conloc to update us the return status and if they have received the items or not but we are not getting any update. Now customer is chasing us for the refund.

Kindly assist us if we can manually refund for this items.

Regards,
Fauzan
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