Subject: Re: ON_VALIDATION_CANCELLED Refund issue 8387645036
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], Harish thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mykel Nakhnoukh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 10 Jul 2020 04:43:31 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Mykel Nakhnoukh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 5 July, 2020 18:17:37 
Subject: ON_VALIDATION_CANCELLED Refund issue 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Jun 14, 2020 
Order ID: [ callto:6487733949 | 8387645036 ] 
Total Price: 13.12 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED and the amount is not captured in Payment Transactions but the customer is demanding refund I asked transaction id so he said I have only this picture of deduction and sent for us the picture of deduction so we request to check this your priority basis 

Regards 
Hafizullah