Subject: NDR // 6200055121
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>
Date: Fri, 10 Jul 2020 01:35:24 -0700 (MST)

Hi Team, 

With reference to order number: 6200055121, the order is marked as NDR but the refund has not processed yet. So we request you to initiate a refund ASAP. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 10 July, 2020 09:39:50 
Subject: late delivery case ID 1242164 

Problem Statement: late delivery 
Order Date : 14-Jun-2020 
Order ID: 6200055121 
Tracking ID: S001569739498 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on 14-Jun-2020 with the order id 6200055121, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 
please do needful. 
Best regards 
Ammar asif