Subject: Re: Knet refund issue case ID 1064073
From: Seeta Seeta <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 10 Jul 2020 00:43:43 -0700 (MST)

Hi Ammar, 

The refund is already initiated in my credit and we are tired of asking everyone to check twice before escalating the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 10 July, 2020 12:12:05 
Subject: Knet refund issue case ID 1064073 

Problem Statement: Refund Not Processed 
Order Date :Apr 10, 2020 
Order ID: 8376870935 
Tracking ID: 100041329691 
Assistance Required: Need refund for customer. 

The order was placed on Apr 10, 2020 but as per record the items were not delivered and submitted to warehouse. 

the RMA 53122392 status is refund processed but there is no refund follow on. 

kindly do needful. 

Best regards 
Ammar Asif