Subject: RE: Late delivery: Case id - 939747 Order Number: 8377177069
From: "Vinodhini Chandrasekaran (TCS)" <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, LMG OMS <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: ecom cpkuwait <[email-masked]>, Midhun Madhu <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Varun Sharma <[email-masked]>, ecom cskuwait <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 9 Jul 2020 17:49:04 +0000

Dear @Mohammad Shababe Quamar<mailto:[email-masked]>,

Cancelled the items as a part of LIT.

@[email-masked]<mailto:[email-masked]>,
Kindly update the cancelled status in hybris as a part of LIT SOP.

Thanks,
Vinodhini

From: Mohammad Shababe Quamar <[email-masked]>
Sent: 09 July 2020 17:07
To: Shakeeb Arsalan <[email-masked]>; LMG OMS <[email-masked]>; Vinodhini Chandrasekaran (TCS) <[email-masked]>
Cc: ecom cpkuwait <[email-masked]>; Midhun Madhu <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Varun Sharma <[email-masked]>; ecom cskuwait <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Late delivery: Case id - 939747 Order Number: 8377177069

Hi @Vinodhini Chandrasekaran (TCS)<mailto:[email-masked]>

Any update on this?

Thanks,
Shababe Quamar

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, July 9, 2020 2:06 PM
To: LMG OMS <[email-masked]<mailto:[email-masked]>>; Vinodhini Chandrasekaran (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Varun Sharma <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late delivery: Case id - 939747 Order Number: 8377177069

External email sender, please take precaution.
Hi Team,

items have been cancelled from the WH end. However the cancellation is not reflecting on hybris.
Pls do the needful.

regards
shakeeb

________________________________
From: "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "ALL DXB DOM Banks E-Commerce" <[email-masked]<mailto:[email-masked]>>, "varun sharma" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 5 July, 2020 14:51:43
Subject: RE: Late delivery: Case id - 939747 Order Number: 8377177069

Hi Team

As below given order has been cancelled, , please initiate the refund,

BATCH_ID
DELIVERY_TYPE
INVOICE_NBR
ITEM_ID
INVOICE_QTY
CANCEL_QTY
MANIFEST_QTY
SHIP_QTY
QTY_PICKED
QTY_TO_BE_PCIKED
CONCEPT
KWT-C-1-11042020-20
WCT
8377177069
162145761
1
1
0
0
0
1
Splash
KWT-C-1-11042020-20
WCT
8377177069
162145731
1
1
0
0
0
1
Splash

Thanks Regards
Ecom Team
Kuwait

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: 04 July 2020 10:04
To: ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; ALL DXB DOM Banks E-Commerce <[email-masked]<mailto:[email-masked]>>; Varun Sharma <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late delivery: Case id - 939747 Order Number: 8377177069

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.
arrange the shipping for the order 8377177069 or pls cancel and refund the customer as the issue is pending since long time.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 24 June, 2020 22:12:18
Subject: Late delivery: Case id - 939747 Order Number: 8377177069

Hi Team,

Please update us on the below order has the customer is getting very upset now.

Problem statement - Late delivery - Order not shipped from the warehouse

Case id - 939747
Order Number: 8377177069
Order Created: 4/11/2020
AWB - Not assigned

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order.

Regards,
Manish

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