Subject: Re: KNET refund Order Number: 8381285046
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], Harish thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 9 Jul 2020 08:53:33 -0700 (MST)

Hi Team, 

Order Number: 8381285046 
Order Created: 5/5/220 
KNET refund ticket : 03387107 
Amount to refund: KWD 66.84 

Please initiate the Refund as the issue is pending since long time. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 4 July, 2020 15:27:37 
Subject: Late deliver/refund: Case id - 1175427 Order Number: 8381285046 

Hi Team, 

Please help us to either deliver the the shipment or to initiate the refund for the same as it's been more than 3 months since the order has been placed. 

Problem statement - Late delivery - No consignment created yet 
​ 
Case id - 1175427 
Order Number: 8381285046 
Order Created: 5/5/220 
AWB - Not assigned 

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish