Subject: Missing items #8376608446
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 9 Jul 2020 05:28:51 -0700 (MST)

Hi Team, 
Problem Statement: Missing items 
With reference to order: 8376608446 
Order Date: 08/04/2020 
Tracking ID: 100041426685 

The order was placed on 08/04/2020 and delivered on 17/04/2020. However, the customer claiming that he has not received 1 item from the order. and on Hybris we can see that the missing item had been shipped. 

The missing item details: 
161995300 - - Printed Nightrobe with Long Sleeves and Pocket Detail > SPLASH>(KWD 8.50)>(Qty1) 

kindly check and do the needful. 

Regards, 
Fauzan