Subject: Re: KNET Refund/ On Validation Order 8388672209
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], Harish thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 9 Jul 2020 05:00:05 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 26 June, 2020 19:51:29 
Subject: KNET Refund/ On Validation Order 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : Jun 20, 2020 
Order ID: 8388672209 
KNET refund ticket : 03320088 

Issue Description: The order was on Jun 20, 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing us for his money. 

Regards, 
Ebrahim Hageb