Subject: Re: 2 Times Escalation
From: Shakeeb Arsalan <[email-masked]>
To: Mohammed Altahir <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 9 Jul 2020 04:35:41 -0700 (MST)

disregarded 

From: "Mohammed Altahir" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 5 July, 2020 15:36:15 
Subject: 2 Times Escalation 

Hi Team, 

Problem Statement: 2 Times Escalation 

Order Date: 02/05/2020 Order ID: 6488087898 Tracking ID: FP05030002405 

Ticket No: 1197170 

Assistance Required: As per Hypris the order status shipped since 03 May, and as per the FarEye website, the status is the order has shipped since o3 May. While the customer is chasing for his parcel to be delivered. 

Kindly check and process after escalating for a couple of times. 

Regards, 

Mohammed Altahir