Subject: Re: Need POD/ 8376607510
From: Shakeeb Arsalan <[email-masked]>
To: Asjad Hussain <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 9 Jul 2020 04:21:22 -0700 (MST)

Hi Asjad, 

The customer mentioned that the something is messing in his order & the status of the shipment on postplus portal (voided) 
Confirm with the customer about the order /what did he received and what he did not/ 
then you raise to the concept head explain him everything and get approval to refund the not delivered items 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 5 July, 2020 15:04:23 
Subject: Need POD/ 8376607510 

Hi Team, 

Problem Statement: Need POD 
Order Date : Apr 8, 2020 
Order ID: 8376607510 
Tracking ID: 100041295531 
Assistance Required: Need Urgent POD 

Issue Description: The order was shipped from our side on 4/12/20 and as per HYBRIS the order delivered to customer on 03/06/2020 , But customer claiming that she has not received the order, 
Kindly check and share with us the POD and customer ID. 

Regards, 
Asjad.