Subject: ON_VALIDATION_CANCELLED BUT AMOUNT IS CAPTURE
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 9 Jul 2020 03:31:22 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED BUT AMOUNT IS CAPTURE 

Order Date : ​Jun 20, 2020 

Order ID: ​ 8388557162 

Total Price: ​KWD35.00 

Identifier: KNET 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is capture in Payment Transactions 

and the customer is demanding refund so we request to initiate the refund on your priority basis 

Regards 

Hafizullah