Subject: Re: Incomplete delivery / missing items // 9784752490
From: Shakeeb Arsalan <[email-masked]>
To: con loc <[email-masked]>, Dipesh Regmi <[email-masked]>, deepak damodaran <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 9 Jul 2020 02:57:26 -0700 (MST)

Hi Team, 

Any update ? 

From: "Seeta Seeta" <[email-masked]> 
To: "con loc" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "deepak damodaran" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "M Ataullah" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 3 July, 2020 17:38:04 
Subject: Re: Incomplete delivery / missing items // 9784752490 

Hi Team, 

With reference to the order number: 9784752490, the customer placed the order for 10 items and he is claiming out of 10 items, he only received 5 items. 

Details of missing items are below: 
162122584 - - Charmz Floral Print Handbag with Top Handle 
162137252 - - Charmz Glossy Backpack with Furry Bag Charm 
162352916 - - Charmz Textured Hair Tie - Set of 2 
161676315 - - Ooly Totally Taffy Gel Pens - Set of 6 
161866510 - - Embellished Slides with Slip-On Closure 

Kindly check and assist us in this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 3 July, 2020 16:12:05 
Subject: Re: Incomplete delivery / missing items // 9784752490 

Hi Team, 

Any update? 

Regards 
Ataullah 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 18 June, 2020 20:12:58 
Subject: Incomplete delivery / missing items // 9784752490 

Hi Team, 

Problem Statement: Incomplete delivery / missing items. 

Order Date: 27-May-2020 

Order ID: 9784752490 
Tracking ID: 1000006777300 
162122584 - - Charmz Floral Print Handbag with Top Handle 
162137252 - - Charmz Glossy Backpack with Furry Bag Charm 
162352916 - - Charmz Textured Hair Tie - Set of 2 
161676315 - - Ooly Totally Taffy Gel Pens - Set of 6 
161866510 - - Embellished Slides with Slip-On Closure 
Assistance Required: Need to Investigate the subject 

Issue Description: As per Hybris, the order has been shipped on 29/05/20, and physically not received at courier department, but the customer is saying he received the order, but few items are missing, 
kindly do the needful ASAP. 

Regards 
Ataullah