Subject: RE: Shipment status #S001142666968
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked]
Date: Wed, 8 Jul 2020 12:44:40 -0700 (PDT)

Dears,

Kindly note that we have delivered all the items to the end user.

Best regards.

Azmy Awad

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 8/7/2020 9:46 PM GMT+04:00

To: [email-masked]; [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Shipment status #S001142666968

Hi Team,

With reference to Tracking ID: S001142666968

Order: 6486980033

Kindly update us the status of the order, and if it is delivered kindly share the POD with customer ID.

Regards,

Fauzan

From: "Mohammed Altahir" <[email-masked]>

To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>

Cc: "Seeta Seeta" <[email-masked]>

Sent: Wednesday, 8 July, 2020 13:57:05

Subject: POD

Hi Team,

Problem Statement: POD

Order Date: Apr 28, 2020

Order ID: 6486980033

Tracking ID: S001142666968

Ticket No: 1241588

Issue Description: As per the Hybris the order has delivered by Shipa since May, and the customer complained that he did not receive his/her order

Kindly check and process after POD escalating for many times and no response from the Shipa.

Regards,

Mohammed Altahir