Subject: 2 Times Escalation
From: Mohammed Altahir <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Tue, 7 Jul 2020 22:24:53 -0700 (MST)

Hi Team, 

Problem Statement: 2 Times Escalation 

Order Date: May 28, 2020 Order ID: 6494838281 Tracking ID: CRDSAL0023117020 

Ticket No: 1208296 

Issue Description: As per the SaudiPost website the order has Returned to Origin, Dist. Operation center - RIYADH, while the customer is chasing his/her order. 

Kindly check and process after escalating for a couple of times, and no response. 

Regards, 

Mohammed Altahir