Subject: RE: C&C Delay - 6464200272
From: Anwar Abdullah <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>, LMG OMS <[email-masked]>, Mohd Saif <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Malik Ismail <[email-masked]>, Manager Cpr1 <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mushir Khan <[email-masked]>, Qazi Mohammed <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Arnel Navor <[email-masked]>, Qazi
Date: Tue, 7 Jul 2020 14:21:27 +0000

Dear @Shakeeb Arsalan<mailto:[email-masked]>,

FYI :
6464200272

This collected since March 2020
But came by partially pick up & collected both parcels and store updated as collected ( check the attached pic of store sahla device )

Only on hybris is showing :  READY_TO_SHIPPEI)
Bust in store system showing : partially customer picked up

I have raise that time a request for IT but no respond till today
Store can’t update on hybris only IT team can ..

So this order no pending from customer or store.. the pending is status need to be updated by IT team

Dear @LMG OMS<mailto:[email-masked]> @Thulasiraman Manoharan (TCS)<mailto:[email-masked]> @Mohd Saif<mailto:[email-masked]>
Kindly update this partially order as collected

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, July 1, 2020 2:10 PM
To: Anwar Abdullah <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Malik Ismail <[email-masked]>; Manager Cpr1 <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; Thulasiraman Manoharan (TCS) <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Mushir Khan <[email-masked]>; Qazi Mohammed <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Arnel Navor <[email-masked]>
Subject: Re: C&C Delay - 6464200272

External email sender, please take precaution.
Hi Team,

Any update on below case. ??

Regards,
shakeeb

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "anwar abdullah" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "manager cpr1" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Thulasiraman Manoharan, TCS" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Mushir Khan" <[email-masked]<mailto:[email-masked]>>, "qazi mohammed" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Arnel Navor" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 21 June, 2020 16:11:51
Subject: Re: C&C Delay - 6464200272

Hi Team,

Any update on below case.

Regards,
Fauzan

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Anwar Abdullah" <[email-masked]<mailto:[email-masked]>>
Cc: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "manager cpr1" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Thulasiraman Manoharan, TCS" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Mushir Khan" <[email-masked]<mailto:[email-masked]>>, "Qazi Mohammed" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Arnel Navor" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 11 March, 2020 07:33:34
Subject: Re: C&C Delay - 6464200272

Hi Anwar,

Kindly advise if the customer has been contacted to collect the remaining items in this order as the status is still reflecting ready to ship on hybris.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Anwar Abdullah" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>, "manager cpr1" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Thulasiraman Manoharan, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Mushir Khan" <[email-masked]<mailto:[email-masked]>>, "Qazi Mohammed" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "manager cpr1" <[email-masked]<mailto:[email-masked]>>, "Arnel Navor" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 8, 2020 2:41:49 PM
Subject: RE: C&C Delay - 6464200272

Dear @Malik Ismail<mailto:[email-masked]> & @Jessie Caparas<mailto:[email-masked]>

This order  -6464200272 is available in store but partially pick up. Store will contact customer for collection.

Dear @Thulasiraman Manoharan (TCS)<mailto:[email-masked]>,

Pls have a look into this status ( order is available in store and came by partially ..the status on hybris still READY_TO_SHIPPEI)

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 8, 2020 9:07 AM
To: Manager Cpr1 <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>; Manager Cpr1 <[email-masked]<mailto:[email-masked]>>
Cc: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Mushir Khan <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6464200272

Hi @Anwar Abdullah<mailto:[email-masked]>, @Manager Cpr1<mailto:[email-masked]>,

Reminder please.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 5, 2020 11:06 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Manager Cpr1 <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Mushir Khan <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Delay - 6464200272

External email sender, please take precaution.
Hi Malik,

Kindly advise if there is any update on the below. Thank you for your help!

Regards,
Apoorv
________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "manager cpr1" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Mushir Khan" <[email-masked]<mailto:[email-masked]>>, "Anwar Abdullah" <[email-masked]<mailto:[email-masked]>>
Cc: "Qazi Mohammed" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 4, 2020 10:41:10 AM
Subject: RE: C&C Delay - 6464200272

Hi @Anwar Abdullah<mailto:[email-masked]>,

Please confirm with store if remaining items available at store. If yes please inform customer to collect. 6464200272

Regards,
Malik
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 4, 2020 7:33 AM
To: Manager Cpr1 <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Mushir Khan <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 6464200272

External email sender, please take precaution.
Hi Team,

Order number: 6464200272
Store ID: Lifestyle 21034

Order placed on Feb 6, 2020 and it is partially pickup completed. The remaining quantity is still showing ready to ship. Please advise if the remaining items have left the WH and been handed over to the store.

@Store team: Kindly contact the customer on +966508120466 and handover the order if it is physically present at the store.

Kindly assist in closing this case on priority. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 3, 2020 3:44:51 PM
Subject: Late Shipping (Click and Collect) (6464200272)

Hi Team,

Problem Statement: Late Shipping (Click and Collect)
Order Date: Feb 6, 2020
Order ID: 6464200272
Tracking ID: 646420027222999991
Store Id: Lifestyle 21034
Assistance Required: Need Urgent Delivery

Issue Description: The customer placed an order on Feb 6, 2020, and till now he has not received the order. As per the hybris, the order status is ready to be shipped/shipped.

The customer is chasing us for his order so we request you to expedite the delivery date.

Regards,
Abhishek Borgaonkar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Canwar.abdullah%40landmarkgroup.com%7C8c593eedad30448380f908d81daf4a72%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637291986008467634&sdata=8lD3qbawDy5Xw0w1FG08yl7wjKBssZuYcmVTmTuRI9k%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: C&C Delay - 6464200272
From: Anwar Abdullah <[email-masked]>
To: Malik Ismail <[email-masked]>, Manager Cpr1 <[email-masked]>, Jessie Caparas <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>, Mushir Khan <[email-masked]>, Qazi Mohammed <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Apoorv Joshi <[email-masked]>, Manager Cpr1 <[email-masked]>, Arnel Navor <[email-masked]>
Date: Sun, 8 Mar 2020 09:11:49 +0000

Dear @Malik Ismail<mailto:[email-masked]> & @Jessie Caparas<mailto:[email-masked]>

This order  -6464200272 is available in store but partially pick up. Store will contact customer for collection.

Dear @Thulasiraman Manoharan (TCS)<mailto:[email-masked]>,

Pls have a look into this status ( order is available in store and came by partially ..the status on hybris still READY_TO_SHIPPEI)

T&R

Anwar Abdullah

Centrepoint - KSA - Riyadh

Ext. 3738

[email-masked]<mailto:[email-masked]>

From: Malik Ismail <[email-masked]>
Sent: Sunday, March 8, 2020 9:07 AM
To: Manager Cpr1 <[email-masked]>; Apoorv Joshi <[email-masked]>; Anwar Abdullah <[email-masked]>; Manager Cpr1 <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>; Mushir Khan <[email-masked]>; Qazi Mohammed <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: RE: C&C Delay - 6464200272

Hi @Anwar Abdullah<mailto:[email-masked]>, @Manager Cpr1<mailto:[email-masked]>,

Reminder please.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 5, 2020 11:06 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Manager Cpr1 <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Mushir Khan <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Delay - 6464200272

External email sender, please take precaution.

Hi Malik,

Kindly advise if there is any update on the below. Thank you for your help!

Regards,
Apoorv

  _____

From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "manager cpr1" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Mushir Khan" <[email-masked]<mailto:[email-masked]>>, "Anwar Abdullah" <[email-masked]<mailto:[email-masked]>>
Cc: "Qazi Mohammed" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 4, 2020 10:41:10 AM
Subject: RE: C&C Delay - 6464200272

Hi @Anwar Abdullah<mailto:[email-masked]>,

Please confirm with store if remaining items available at store. If yes please inform customer to collect. 6464200272

Regards,

Malik

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 4, 2020 7:33 AM
To: Manager Cpr1 <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Mushir Khan <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 6464200272

External email sender, please take precaution.

Hi Team,

Order number: 6464200272

Store ID: Lifestyle 21034

Order placed on Feb 6, 2020 and it is partially pickup completed. The remaining quantity is still showing ready to ship. Please advise if the remaining items have left the WH and been handed over to the store.

@Store team: Kindly contact the customer on +966508120466 and handover the order if it is physically present at the store.

Kindly assist in closing this case on priority. Thank you for your help!

Regards,

Apoorv

  _____

From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 3, 2020 3:44:51 PM
Subject: Late Shipping (Click and Collect) (6464200272)

Hi Team,

Problem Statement: Late Shipping (Click and Collect)

Order Date: Feb 6, 2020

Order ID: 6464200272

Tracking ID: 646420027222999991

Store Id: Lifestyle 21034

Assistance Required: Need Urgent Delivery

Issue Description: The customer placed an order on Feb 6, 2020, and till now he has not received the order. As per the hybris, the order status is ready to be shipped/shipped.

The customer is chasing us for his order so we request you to expedite the delivery date.

Regards,

Abhishek Borgaonkar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

Subject: Re: C&C Delay - 6464200272
From: Cpr1 Centrepoint <[email-masked]>
To: Anwar Abdullah <[email-masked]>
Date: Thu, 5 Mar 2020 12:37:55 +0000

Dear Ms   Anwar Abdullah ,

store  partially pickup  this  order. we will contact customer &  handover  to order customer

Thanks & Regards
Mubarak
Head Cashier
Mobile :- 0546483470
Centrepoint Takasussi - 21034

  _____

From: Anwar Abdullah <[email-masked]>
Sent: Wednesday, March 4, 2020 10:55 AM
To: Malik Ismail <[email-masked]>; Cpr1 Centrepoint <[email-masked]>
Cc: Qazi Mohammed <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: RE: C&C Delay - 6464200272

I will update you very soon

T&R

Anwar Abdullah

Centrepoint - KSA - Riyadh

Ext. 3738

[email-masked]<mailto:[email-masked]>

From: Malik Ismail <[email-masked]>
Sent: Wednesday, March 4, 2020 8:11 AM
To: Apoorv Joshi <[email-masked]>; Manager Cpr1 <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Mushir Khan <[email-masked]>; Anwar Abdullah <[email-masked]>
Cc: Qazi Mohammed <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: RE: C&C Delay - 6464200272

Hi @Anwar Abdullah<mailto:[email-masked]>,

Please confirm with store if remaining items available at store. If yes please inform customer to collect. 6464200272

Regards,

Malik

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 4, 2020 7:33 AM
To: Manager Cpr1 <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Mushir Khan <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 6464200272

External email sender, please take precaution.

Hi Team,

Order number: 6464200272

Store ID: Lifestyle 21034

Order placed on Feb 6, 2020 and it is partially pickup completed. The remaining quantity is still showing ready to ship. Please advise if the remaining items have left the WH and been handed over to the store.

@Store team: Kindly contact the customer on +966508120466 and handover the order if it is physically present at the store.

Kindly assist in closing this case on priority. Thank you for your help!

Regards,

Apoorv

  _____

From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 3, 2020 3:44:51 PM
Subject: Late Shipping (Click and Collect) (6464200272)

Hi Team,

Problem Statement: Late Shipping (Click and Collect)

Order Date: Feb 6, 2020

Order ID: 6464200272

Tracking ID: 646420027222999991

Store Id: Lifestyle 21034

Assistance Required: Need Urgent Delivery

Issue Description: The customer placed an order on Feb 6, 2020, and till now he has not received the order. As per the hybris, the order status is ready to be shipped/shipped.

The customer is chasing us for his order so we request you to expedite the delivery date.

Regards,

Abhishek Borgaonkar