Subject: KNET( ON_PARTIALLY_CANCELLED)
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Tue, 7 Jul 2020 07:12:57 -0700 (MST)

Hi Team 

Problem Statement: ON_PARTIALLY_CANCELLED Refund issue 

Order Date : Jun 11 , 2020 
ticket id : 1224918 
Order ID: [ callto:8387146055 | 8387271424 ] 
Total Price: KWD 5.75 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_PARTIALLY_CANCELLED but the amount is captured in Payment Transactions but the customer is demanding refund so we request to check this your priority basis 

Best Regards 
ala aldin