Subject: KNET ON_VALIDATION_CANCELLED
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Tue, 7 Jul 2020 04:26:01 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Jul 2, 2020 
ticket id : 1281369 
Order ID: 8390630016 
Total Price: plz check the attach 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: 
The order is ON_VALIDATION_CANCELLED but the amount is not captured in Payment Transactions but the customer is demanding refund and he sent us Transaction Id so we request to check this your priority basis 

Account holder’s name: Ahmed s m bastawisi 
The bank’s name : Kuwait financial house ( KFH ) 
Branch name : Beirut branch 
Account number : 101050917041 06 
I BAN : KW61KFHo0000000000101050917041 
reference number : 018455026816 

Best Regards 
Ala Aldin