Subject: FW: Shipment Lost
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, deeksha <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 7 Jul 2020 10:15:34 +0000

Hi Team,

Attached are a list of orders lost by SMSA.

If any of your cases are in this list - please inform customer that we will be manually refunding them and do the needful from your side to resolve the case.

Let me know if there is any clarification or doubt.

From: ArishLaila <[email-masked]>
Sent: Tuesday, July 7, 2020 1:49 PM
To: Escalations Dxbteam <[email-masked]>; HB.CCCKSA <[email-masked]>; Momen Elmassry <[email-masked]>; Babyshop <[email-masked]>; Centrepoint <[email-masked]>; Lifestyle <[email-masked]>; Max <[email-masked]>; Shoemart <[email-masked]>; Splash <[email-masked]>; SMSA Support <[email-masked]>; Usman Aslam Qadri <[email-masked]>
Cc: Mohammad Hameed Mohammad Fasi <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>; Alexander Gomes <[email-masked]>; Mustehsan Siddiqui <[email-masked]>
Subject: Shipment Lost

Team- below mention shipments has lost by SMSA courier team.

Please inform customer and go ahead for manual refund .

Further process will do accordingly .

Concept
Total
Babyshop
23
Centrepoint eBrands
1
Homebox
5
Homecentre
10
Lifestyle
2
Max
13
ShoeExpress
1
Shoemart
2
Splash
3
Grand Total
60

Regards
Arish
Extn-4649
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