Subject: SIB BANK Refund issue//1285715//6494624949
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Mon, 6 Jul 2020 23:17:24 -0700 (MST)

Hi Team 

Problem Statement:BANK Refund issue 

Order Date :May 28, 202 
ticket id : 1285715 
Order ID: 6494624949 
Total Price: SAR142 
Identifier: SIB 
Assistance Required: Need to check and refund 

Issue Description: The refund has been successful but customer still clime that he didn't receive any amount in his account 
and send his account statement and details 

Best Regards 
Ala Aldin