Subject: New comment - [#1010403]
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked]
Date: Mon, 06 Jul 2020 15:20:46 +0000

There is a new comment in the ticket submitted by Bibi Aaisha Suleman to HelpCPAE   Comment added by : Shakeeb Arsalan  Comment Content:  <div style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000">
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<div>Hi Imran,<br><br>Well noted, will do the needful.<br><br>Regards<br>Shakeeb<br><br><br><br>
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<div>From: "Mohd Imran" &lt;[email-masked]&gt;<br><b>To: </b>"Nikhil Bishnoi" &lt;[email-masked]&gt;, "Seeta Seeta" &lt;[email-masked]&gt;, "Apoorv Joshi" &lt;[email-masked]&gt;, "Fauzan Ahmad, Musalman" &lt;[email-masked]&gt;, "Shakeeb Arsalan" &lt;[email-masked]&gt;<br><b>Cc: </b>"escalations dxbteam" &lt;[email-masked]&gt;, "Centrepoint" &lt;[email-masked]&gt;, "qazi mohammed" &lt;[email-masked]&gt;, "Jessie Caparas" &lt;[email-masked]&gt;, "suvadeep saha" &lt;[email-masked]&gt;, "anwar abdullah" &lt;[email-masked]&gt;, "Aravinth Muthukumar" &lt;[email-masked]&gt;, "Soni Kumar" &lt;[email-masked]&gt;, "Manager Azizmall" &lt;[email-masked]&gt;, "Arish Laila" &lt;[email-masked]&gt;<br><b>Sent: </b>Monday, 6 July, 2020 19:01:33<br><b>Subject: </b>RE: [#1010403] - Order Number:6469801441<br>
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<div class="MsoNormal">Hi <a id="OWAAMADFC636A99BD45328D4ACFC2C465ED16" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Seeta Seeta</span></a>
<a id="OWAAM50B5B84C82E0498A89926CC63F851D34" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Nikhil Bishnoi</span></a>
<a id="OWAAM015E2D6D6D984E678026924781116A3E" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Apoorv Joshi</span></a>
<a id="OWAAM24009A5A10544EF287E7A465E43CF789" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Fauzan Ahmad, Musalman</span></a>
<a id="OWAAM764ECAC5B9C6417A861F419457D94085" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Shakeeb Arsalan</span></a>,</div>
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<div class="MsoNormal">Can we please raise JIRA for the remaining RMA to process refund.</div>
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<div class="MsoNormal">Regards</div>
<div class="MsoNormal">Imran</div>
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<b>From:</b> Qazi Mohammed &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, July 6, 2020 4:44 PM<br>
<b>To:</b> Mohd Imran &lt;[email-masked]&gt;; Jessie Caparas &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Suvadeep Saha &lt;[email-masked]&gt;; Anwar Abdullah &lt;[email-masked]&gt;; Aravinth Muthukumar &lt;[email-masked]&gt;;
 Soni Kumar &lt;[email-masked]&gt;; Manager.Azizmall &lt;[email-masked]&gt;; ArishLaila &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1010403] - Order Number:6469801441</div>
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<div class="MsoNormal">Hi <a id="OWAAM5BEB525D7A2F43A6A47FC326B0251CE0" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Mohd Imran</span></a>
<a id="OWAAMF6263269F71D4FCF80678982C22823F1" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family: 'Calibri',sans-serif; text-decoration: none">@Jessie Caparas</span></a>
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<div class="MsoNormal">As per the Hybris one RMA has been refunded, but the refund for the 2nd RMA is pending.<br>
Kindly arrange the refund asap.</div>
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<b>Order Number:6469801441</b>
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<div class="MsoNormal"><b>Customer: Bibi Aaisha Suleman</b></div>
<div class="MsoNormal"><b>Order Created: Mar 14, 2020</b></div>
<div class="MsoNormal"><b>Order Delivery Mode: Store pickup</b></div>
<div class="MsoNormal"><b>Order Status: NOT_PICKED</b></div>
<div class="MsoNormal"><b>Display Order Status: Returned</b></div>
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<div class="MsoNormal"><img width="1397" height="266" style="width: 14.5555in; height: 2.7708in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyNDkyNjA0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BmHCAjHWb99IjtAV0UknwrSb1geNhZSECq5LHpc3MAg"></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, July 05, 2020 9:07 PM<br>
<b>To:</b> Suvadeep Saha &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Aravinth Muthukumar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Soni Kumar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Manager.Azizmall &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 ArishLaila &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1010403] -</div>
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<b><i><span style="font-size: 13.5pt; color: indianred">External email sender, please take precaution.</span></i></b><span style="color: indianred"></span>
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<div class="MsoNormal"><span style="font-size: 10.5pt; font-family: -apple-system">Hi Team,<br>
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Problem Statement: Complete refund not processed.<br>
Order Date : 14/03/2020<br>
Order ID: 6469801441<br>
Tracking ID: S000667971242<br>
Store ID: Babyshop21128<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: As per the Hybris one RMA has been refunded, but the refund for the 2nd RMA is pending.<br>
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Kindly arrange the refund asap.<br>
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Regards,<br>
Nikhil</span></div>
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</span><span style="font-size: 1.0pt; font-family: fdtktid; color: white">1010403:1125156</span><span style="font-size: 10.5pt; font-family: -apple-system">
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