Subject: Need Refund for the item "6498668629"
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 6 Jul 2020 07:10:25 -0700 (MST)

Hi Team, 

Please assist here by sorting out the issue of boxes dispatched and received by the customer. 

Order Date: Jun 9, 2020 
Order ID: 6498668629 
Tracking ID: S001526614293 

Assistance Required : Need Refund for the item 

Issue Description : Customer claims, she has NOT received 162018405 - - Juniors Speedwell Baby Car Seat 

Cost of the Item: SAR 389.00 

It is showing online that it is delivered. However, The customer has not received it and had to buy another one because he needed it urgently. 

[ https://landmarkgroupservice.freshdesk.com/a/tickets/1238697 | https://landmarkgroupservice.freshdesk.com/a/tickets/1238697 ] 

Thanks for your help and assistance. 

Regards, 
Abhishek Sisodia