Subject: Case id - 1213093 Order ID: 6498999749
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 6 Jul 2020 06:30:30 -0700 (MST)

Hi Team, 

Please note that we have pushed back the customer however he is coming again and again. 

Problem Statement: One shipment delivered to the wrong person as the contact number was incorrect 

Case id - 1213093 
Order Date: 6/10/2020 
Delivery Date: 6/15/2020 
Order ID: 6498999749 
Tracking ID: FP06111000623 
Assistance Required: Need the missing item 

Issue Description: Please help us to find the above shipment or check if a refund can be initiated for the same as the customer is very upset now. 

Regards, 
The Support Team