Subject: Re: order 8373871135
From: Shakeeb Arsalan <[email-masked]>
To: Vinodhini chandrasekaran <[email-masked]>, lmg oms <[email-masked]>
Cc: Ecom cpkuwait <[email-masked]>, midhun madhu <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>, ecom cskuwait <[email-masked]>
Date: Mon, 6 Jul 2020 06:20:47 -0700 (MST)

Hi Team, 

All items have been cancelled from the WH end. However the cancellation of the item 161997426 is not reflecting on hybris. 
Pls do the needful. 

regards 
shakeeb 

From: "ecom cskuwait" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Ecom cpkuwait" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 6 July, 2020 17:49:06 
Subject: RE: order 8373871135 

Hi Team, 

Pls find attached detail,as below given order has been cancelled, 

	

BATCH_ID 	

DELIVERY_TYPE 	

INVOICE_NBR 	

ITEM_ID 	

INVOICE_QTY 	

CANCEL_QTY 	

MANIFEST_QTY 	

SHIP_QTY 	

QTY_PICKED 	

CONCEPT 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

153527460 	

1 	

1 	

0 	

0 	

1 	

Babyshop 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

162002901 	

1 	

1 	

0 	

0 	

1 	

Splash 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

160751829 	

1 	

1 	

0 	

0 	

1 	

Babyshop 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

161730457 	

1 	

1 	

0 	

0 	

1 	

Babyshop 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

162047497 	

1 	

1 	

0 	

0 	

1 	

Babyshop 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

162078856 	

1 	

1 	

0 	

0 	

1 	

Babyshop 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

162161254 	

1 	

1 	

0 	

0 	

1 	

Babyshop 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

162161588 	

1 	

1 	

0 	

0 	

1 	

Babyshop 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

162205998 	

1 	

1 	

0 	

0 	

1 	

Babyshop 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

162205999 	

1 	

1 	

0 	

0 	

1 	

Babyshop 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

162384932 	

1 	

1 	

0 	

0 	

1 	

Babyshop 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

161997426 	

1 	

1 	

0 	

0 	

1 	

Splash 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

161999432 	

1 	

1 	

0 	

0 	

1 	

Splash 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

161999437 	

1 	

1 	

0 	

0 	

1 	

Splash 

KWT-C-1-23032020-8 	

WCT 	

8373871135 	

158411799 	

1 	

1 	

0 	

0 	

1 	

Babyshop 

	

	

	

15 	

	

Thanks Regards 

Ecom Team 

Kuwait 

From: Shakeeb Arsalan <[email-masked]> 
Sent: 04 July 2020 17:55 
To: ecom cpkuwait <[email-masked]>; ecom cskuwait <[email-masked]>; Midhun Madhu <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: order 8373871135 

External email sender, please take precaution. 

Hi Team, 

Order : 8373871135 
Pls cancel the order mentioned above as it has been pending since march. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 25 June, 2020 22:30:33 
Subject: Escalate 581552. 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) Warehouse 
Order Date : 23/03/2020 
Order ID: 8373871135 
Tracking ID: N.A 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 23/03/2020, and still there is no consignment details showing in the Hybris. 

Customer is threatening to raise a complaint. She wants a refund., 

Regards, 

Nikhil. 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com