Subject: KNET ON CANCELLED ORDER//1125558//8375958490
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Mon, 6 Jul 2020 04:59:33 -0700 (MST)

Hi Team 

Problem Statement: ON CANCELLED ORDER 

Order Date : Apr 4, 2020 
ticket id : 1125558 
Order ID: 8375958490 
Total Price:KWD105.61 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is CANCELLED ORDER but the amount is captured in Payment Transactions but the customer is demanding refund and he sent us Transaction Id so we request to check this your priority basis 

Best Regards 
ala aldin