Subject: Re: Missing item // 6475585533
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 6 Jul 2020 03:18:57 -0700 (MST)

Hi Team, 

The customer is complaining abot 1 missing items which is 158363175 - - Joie High Chair. As per the hybris the item is also showing delivered along with another items. 

So we request you to check this concern and assist us with the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 5 July, 2020 19:21:41 
Subject: Re: Missing item // 6475585533 

Hi Team, 

Any update? 

Regards 
Ataullah 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 30 June, 2020 16:31:19 
Subject: Missing item // 6475585533 

Hi Team, 

Problem Statement: Missing item, 
Order Date : 01-Apr-2020 
Order ID: [email-masked] 
Tracking ID; S000764553186 
Missing Item; 158363175 - - Joie High Chair Q 1, 
Value; 309.00 
Assistance Required: Need to investigation with the relevant team, 

Issue Description: The customer was placed order for 6 items and 4 items has been shipped from our end, but the customer received only 3, 
and missing item value is more than 100 SAR so kingly investigate the issue, 

Kindly note that this case is pending more than 3 months. 

Regards, 
Ataullah