Subject: Re: refund issue ticket ID 1141885
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 6 Jul 2020 02:15:51 -0700 (MST)

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 5 July, 2020 12:02:52 
Subject: Re: refund issue ticket ID 1141885 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 4 July, 2020 13:49:27 
Subject: Re: refund issue ticket ID 1141885 

Hi team, 
any update? 

From: "Seeta Seeta" <[email-masked]> 
To: "jessie caparas" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "malik ismail" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 1 July, 2020 17:16:13 
Subject: Re: refund issue ticket ID 1141885 

Hi Jessie, 

Still, we are waiting for the update. 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "malik ismail" <[email-masked]> 
Cc: "Ammar Asif" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 21:26:07 
Subject: RE: refund issue ticket ID 1141885 

[ mailto:[email-masked] | @Malik Ismail ] 

Can you also add this to your list to check from the back end? 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Wednesday, June 24, 2020 7:29 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Ammar Asif <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: refund issue ticket ID 1141885 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to Order# # 6487789411 

As per hybris the refund has been done on 5/29/20, But customer claiming that he still not received the refund and share the statement as well. kindly check and update us the status of the refund. 

Regards, 

Fauzan 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 16 June, 2020 11:56:01 
Subject: refund issue ticket ID 1141885 

Problem Statement: Refund Not credited 

Order Date : May 1, 2020 

Order ID: 6487789411 

Tracking ID: S001133702582 

Assistance Required: Need refund. 

The order was placed on Mar 25, 2020 but as per record the items were not delivered and submitted to warehouse. 

As per the RMA 33727526 on hybris, the refund of 204.84 SAR has been initiated on 29/05/2020 but the amount did not get credited into customer's account. and the time frame has been passed. now he is looking for his refund. 

please look into the concern and do needful. 

Best regards 

Ammar Asif 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com