Subject: Re: Process the refund "9781407933"
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Sisodia <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 5 Jul 2020 07:09:07 -0700 (MST)

Hi Team, 

With reference to the return tracking number: 45907800536, the item has already delivered to the warehouse. However, the refund has still not process yet. 

We request you to process the RMA:43068056 ASAP, the customer is constantly chasing us for his refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 5 July, 2020 19:21:20 
Subject: Process the refund "9781407933" 

Problem Statement : Refund Not Processed 

Order Date: May 6, 2020 
Order ID: 9781407933 
Return Tracking ID: 45907800536 

RMA: 43068056 

Assistance Required : Process the refund 

Issue Description : The customer raised a return request for Denim Dungarees with Pocket Detail and Belt Loops and the item has been delivered back to the warehouse successfully on 18 May 2020. Status of refund is in SUBMITTED_TO_WAREHOUSE. 

Thanks for your assistance. 

Regards, 
Abhishek Sisodia