Subject: RE: Item information requires // 7675812980
From: Sachin Maheshwari <[email-masked]>
To: Seeta Seeta <[email-masked]>, Anees Mansoor <[email-masked]>, Anupama Maharjan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Babyshop Ecommerce <[email-masked]>
Date: Sun, 5 Jul 2020 13:57:53 +0000

Hi @Anees Mansoor<mailto:[email-masked]> , @Anupama Maharjan<mailto:[email-masked]>,

Can you pls check for below, as on image age mentioned is 6-18 months, however in ER it is mentioned as ONE SIZE and customer received for 0-6 months.

Can we pls verify the age & get it updated in RMS, website & image used.

https://www.babyshopstores.com/ae/en/Baby-and-Moms/Feeding/Pacifiers-and-Teething/Pacifiers/BABYSHOP-Dr-Brown%27s-Advantage-Open-Shield-Design-Pacifiers---Set-of-2/p/162158532

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Seeta Seeta <[email-masked]>
Sent: Sunday, July 5, 2020 5:41 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Item information requires // 7675812980

External email sender, please take precaution.
Hi Sachin,

Item pictures are attached.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Sachin Maheshwari" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 5 July, 2020 19:09:51
Subject: Item information requires // 7675812980

Hi Sachin,

With reference to the order number: 7675812980
Item: 162158532 - - Dr Brown's Advantage Open Shield Design Pacifiers - Set of 2

The customer placed an order for this item twice, once under the order number: 7675812980 and then under the order number: 7682393156, both Bahrain orders.
https://www.mothercarestores.com/bh/en/Baby-and-Moms/Feeding/Pacifiers-and-Teething/Pacifiers/MOTHERCARE-Dr-Brown%27s-Advantage-Open-Shield-Design-Pacifiers---Set-of-2/p/162158532

Both times received the item as "0-6 Mths", as per the website and the images are shown on the website the item is "6-18 Mths". Kindly confirm if this item is only available in 0-6 Mths, if so, please update the product images.

Please find attached the images for the same.

Kindly assist in updating and providing more information for this product as the customer wants the item.

Thank you for your help!

Thanks & Regards,
Seeta Kunwar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com