Subject: RE: On Validation Cancelled order & Refund 6495143927
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammed Altahir <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 5 Jul 2020 11:53:15 +0000

Hi Shakeeb,

The amount not captured from customer.

Customer can confirm through his bank

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, July 3, 2020 5:24 PM
To: Malik Ismail <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Seeta Seeta <[email-masked]>; Mohammed Altahir <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: On Validation Cancelled order & Refund 6495143927

External email sender, please take precaution.
Hi Malik,

Problem Statement: ON_VALIDATION_CANCELLED
Order Date: 29-May-2020
Order ID: 6495143927
Issue Description: there is no authorization or capture on hybris, but the customer is claiming that the amount has been deducted (PFA).

Please check and advise.

Regards,
Shakeeb
________________________________
From: "Mohammed Altahir" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 23 June, 2020 15:25:56
Subject:

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