Subject: Re: 2 Times Escalation
From: Mohammed Altahir <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sun, 5 Jul 2020 02:53:18 -0700 (MST)

The order has delivered 

From: "Mohammed Altahir" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 5 July, 2020 15:13:12 
Subject: 2 Times Escalation 

Hi Team, 

Problem Statement: 2 Times Escalation 

Order Date: May 26, 2020 Order ID: 6494153123 Tracking ID: CRDSAL0023051220 

Ticket No: 1170973 

Assistance Required: As per Hypris the order status shipped since 29 May, and as per the Saudi Post website, the status is the order is not found. While the customer is chasing for his parcel to be delivered. 

Kindly check and process after escalating for a couple of times. 

Regards, 

Mohammed Altahir