Subject: 2 Times Escalation
From: Mohammed Altahir <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sun, 5 Jul 2020 02:38:20 -0700 (MST)

Hi Team, 

Problem Statement: 2 Times Escalation 

Order Date: 13-May-2020 Order ID: 6491516441 Tracking ID: CRDSAL0019612920 

Ticket No: 1160968 

Assistance Required: As per hypris the order status shipped since 14 May, and as per the Saudi Post website, the status is trying to pick up, Sender. While the customer is chasing for his parcel to be delivered. 

Kindly check and process after escalating for a couple of times. 

Regards, 

Mohammed Altahir