Subject: Re: Knet refund issue case ID 1145283
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 4 Jul 2020 23:29:24 -0700 (MST)

hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 4 July, 2020 13:46:15 
Subject: Re: Knet refund issue case ID 1145283 

hi team 
any update? 

From: "Seeta Seeta" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ammar Asif" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 3 July, 2020 12:36:32 
Subject: Re: Knet refund issue case ID 1145283 

Hi Malik, 

The order got cancelled but the refund has not initiated. Please assist us in this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 3 July, 2020 12:30:44 
Subject: Knet refund issue case ID 1145283 

Problem Statement: Refund Not Processed 
Order Date : Jun 2, 2020 
Order ID: 8385799505 
Tracking ID:000000000000 
Assistance Required: Need refund for customer. 
Ticket ID : 03238427 

The order was placed on Jun 2, 2020 and his order got cancelled. 
but there is no refund follow on. 

please do needful. 

Best regards 
Ammar Asif