Subject: Refund Approval // 6488633713
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 4 Jul 2020 22:31:06 -0700 (MST)

Hi Team, 

Problem Statement: Refund Approval 
Order Date : Apr 16 , 2020 
Order ID: [ callto:6482400160 | 6488633713 ] 
Order Value; 612 
Tracking ID; S001212800201 

As per portal the shipment has been delivered on 5/28/20 , but the customer is denying, and saying he did not received any shipment, it was escalated to the courier team but no revert now the customer is chasing his refund 
kindly advice us further ASAP. 

Customer History; please note that it's first order of this customer. 

Regards 
Astaullah