Subject: RE: Refund Approval // Missing Item // 6475020854
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 5 Jul 2020 03:54:16 +0000

Process refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, July 3, 2020 6:52 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund Approval // Missing Item // 6475020854

External email sender, please take precaution.

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 25 June, 2020 21:05:55
Subject: Refund Approval // Missing Item  // 6475020854

Hi Team

Problem Statement: Missing Item
Order Date : 31/4/2020
Order ID : 6475020854
Tracking ID: 290082731180
Assistance Required: Need to Refund Approval,

Issue Description: The order was delivered form our side on 5/5/2020 and the customer is claiming that he did not receive this item: 161684125 - - Giggles Bedford Travel Cot  SAR 384.00
 but when I check HYBRIS so I see that all items have been delivered however the courier team confirmed that few item has returned to the WH,(PFA)

Regards,
Hafizullah.

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