Subject: Refund Approval #9787334718
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Sachin Maheshwari <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 4 Jul 2020 09:24:37 -0700 (MST)

Hi Sachin, 

With reference to order # 9787334718 
Tracking ID : 45910444672 

This order was placed on Jun 12, 2020 , and till now the order not shipped nor delivered to customer. and the status of the tracking ID is INVALID. 
Now customer want to cancel the order. We have escalated to warehouse but no response from them. 
Amount of the order: AED282.60 

Kindly assist us if we can manually refund for the order. 

Regards, 
Fauzan