Subject: Customer requesting for a call back.
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sat, 4 Jul 2020 20:26:04 +0530

Dear Team,

With regards to Ticket ID 1051382, Order ID 9782341279, the online tracking
is showing that the order was returned to WH on May 27, but the system is
showing as Shipped.

Customer is requesting a call back.

Customer Name: Analyn Dupla
Customer Number: +971-582517420

Problem Statement: Refund Not Processed
Order Date : May 12, 2020
Order ID: 9782341279
Return Tracking ID: 1000006674937
Assistance Required: Process refund asap.

Issue Description: The items were returned back to WH on May 27. The refund
is pending since then. Kindly process the refund on priority.

Regards,
Nikhil