Subject: Re: order 8373871135
From: Shakeeb Arsalan <[email-masked]>
To: Ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>, midhun madhu <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 4 Jul 2020 07:55:19 -0700 (MST)

Hi Team, 

Order : 8373871135 
Pls cancel the order mentioned above as it has been pending since march. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 22:30:33 
Subject: Escalate 581552. 

Hi Team, 
Problem Statement: What is the issue (Late Shipping) Warehouse 
Order Date : 23/03/2020 
Order ID: 8373871135 
Tracking ID: N.A 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 23/03/2020, and still there is no consignment details showing in the Hybris. 

Customer is threatening to raise a complaint. She wants a refund., 

Regards, 
Nikhil.